Welcome to the
 Department of
   Technology Services

DoTS primer

Welcome message from Dr. Edward Freeman, Chief Technology Officer, Denver Public Schools

Table of Contents

What information DoTS will need from you in order to best help you with your technology issues.

Who should gain access (and to what extent) to all district-owned applications, networks and systems. Many district systems now require certification before logins are issued.

Where to get training and how to access training documentation

DoTS strives for high accessibility of systems, but there are certain times when systems have to be taken down for maintenance. Here you'll find system "uptime" schedules.

A listing of staff availability and how to contact them during business and non-business hours.

Definitions of mission-critical production DPS systems, as well as test and development systems, and how they are supported.

Enterprise systems are those systems that are used districtwide, such as the student information financials systems.

DoTS project management staff can help your school or department with project planning

DoTS owns key responsibility for the overall quality of products delivered through effective test procedures and test execution. 

Change Control is a DoTS inhouse mechanism used to communicate system changes and potential impact to user groups

The TARC is charged with reviewing, approving, and setting standards for all hardware and software for use on the DPSNet.

DADS is responsible for developing a formal process for new releases of district-supported desktop software.

Under the Childrens Internet Protection Act (CIPA), the District is required to have web-site blocking capabilities. Here you'll find some alternate internet search tools.

You will find DoTS support standards for hardware, software, programming, databases, web development, and more.

Guidelines for implementing wireless technology in schools.

Whom to call when someone wants to donate computers and other technology to your school.