Welcome to the
 Department of
   Technology Services

Services Standards

Below is the list of Enterprise Services that DoTS Systems offers and details of each offering:

  • Server - Processor/Machine/CPU Resources
    • Primary platform - Microsoft Windows 2003 or higher
    • Primary implementation - Virtual Server via Microsoft Virtual Server

» Pricing Details

» Request Form [pdf]

  • Database Resources
    • Primary Platform - Microsoft SQL Server 2005 or higher
    • Primary Implementation - 64 Bit

» Pricing Details

» Request Form [pdf]

  • Web Server Resources
    • Primary Platform - Microsoft IIS
    • Primary Implementation - Multiple sites per machine, served and possibly load balanced via Microsoft ISA server

» Pricing Details

  • Disk/File Share Resources
    • Primary Platforms - EMC (Symmetrix disk, Fibre Channel disk, ATA disk)
    • Primary Implementation - Storage Area Network via Fibre Channel (EMC Storage, Cisco Network and Emulex Host Cards)

» Pricing Details

» Request Form

  • Backup Resources
    • Primary Platforms - HP Data Protector
    • Primary Implementation - Backup's are performed for Disaster Recovery purposes and are retained for two weeks

» Pricing Details

  • Batch Resources
    • With proper documentation we will run batch jobs 24 hours a day, 5 days a week (District holidays are excluded)
  • Monitoring Resources
    • Primary Platform - HP OpenView, Microsoft Operations Manager (MOM), and/or periodic Operation's personnel interaction
    • Primary Implementation - HP OpenView via SNMP MIB's, as well as detailed documentation specifying what to do and who to call if an error occurs
  • CD/DVD - Replication Resources
    • Contact DoTS Operations for details
  • Media/Documentation Library Resources
    • Contact DoTS Operations for details

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TECHNOLOGY SERVICES


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Department of Technology Services

780 Grant Street

Denver, CO 80203 Map

Hotline Help Desk

720-423-3888


 

© 2009 Denver Public Schools