Below is the list of Enterprise Services that DoTS Systems offers and details of each offering:
· Server- Processor/Machine/CPU Resources
o Primary platform – Microsoft Windows 2003 or higher
o Primary implementation – Virtual Server via Microsoft Virtual Server
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· Database Resources
o Primary Platform – Microsoft SQL Server 2005 or higher
o Primary Implementation – 64 Bit
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· Web Server Resources
o Primary Platforms – Microsoft IIS or Apache Tomcat
o Primary Implementation – Multiple sites per machine, served and possibly load balanced via Microsoft ISA server
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· Disk/File Share Resources
o Primary Platforms – EMC (Symmetrix disk, Fibre Channel disk, ATA disk)
o Primary Implementation – Storage Area Network via Fibre Channel (EMC Storage, Cisco Network and Emulex Host Cards)
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· Backup Resources
o Primary Platforms – HP Data Protector
o Primary Implementation – Backup's are performed for Disaster Recovery purposes and are retained for two weeks
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· Batch Resources
o With proper documentation we will run batch jobs 24 hours a day, 5 days a week (District holidays are excluded)
· Monitoring Resources
o Primary Platform – HP OpenView, Microsoft Operations Manager (MOM), and/or periodic Operation's personnel interaction
o Primary Implementation – HP OpenView via SNMP MIB's, as well as detailed documentation specifying what to do and who to call if an error occurs
· CD/DVD – Replication Resources
o Contact DoTS Operations for details
· Media/Documentation Library Resources
o Contact DoTS Operations for details